how to order

In just 4 easy steps! We aim to make the ordering process as easy and stress free as possible. From start to finish our team will do all they can to ensure the finished product exceeds your expectations.

Initial Contact
Contact us on 1300 DALUNA (325 862) email info@daluna.com.au or complete an online enquiry form in the contact page on our website and one of our team members will contact you and happily discuss your enquiry in detail, and send you any samples you require.

Ordering
You will receive an order form to complete. It needs to be completed, ensuring all sizes, numbers and nicknames are entered correctly. Each individual must visit the size guide page located in the footer to obtain their correct sizes, or a size set/pack can be sent to your organisation if requested.

(enquire to see if your organisation is eligible for our revolutionary online ordering system via the client login feature on the Daluna Sportswear website)

Initial Design
Choose a design from our range, or feel free to send us your own creative idea. our design team will customise and create a series of unique designs for your organisation's exact specifications, to discuss, revise and select from.

(stay tuned for the design your own feature on the Daluna Sportswear website)

Production
Once the finalised order form is received, we will issue you with a tax invoice for your order. Daluna's terms specify a 50% deposit is required in order to start production of your uniforms. Production takes approximately 4 weeks (depending on the quantity and styles ordered.

(keep track of your order from start to finish through the client login (subject to eligibility) feature on the Daluna Sportswear website)

Design Approval 
Once your design is finalised, our design team will send you a design approval form. details within this form, eg. logos, colours, spelling and prices, need to be checked thoroughly and approved prior to starting production. The form must be printed in colour, and if correct, signed and posted back to daluna sportswear. To avoid any unwanted surprises with your order we’ll send you a mini sample to confirm design and colours.

Delivery
You‘ll be contacted once your job is completed, checked and ready to be sent. Full payment is required before delivery. Orders will be sent within 24 hours once payment is received. a tracking number will be provided if goods are sent via courier. 

Enjoy wearing your Daluna styles and Rise Above® your opponents with
Daluna® Sportswear.